Last updated September 2026.
Emergency Car Keys ("we," "us," or "the Company") operates as a referral and dispatch service connecting consumers with independent, third-party locksmith and automotive key service providers ("Partners"). Please read the following carefully before requesting service.
Emergency Car Keys does not perform locksmith, key programming, or automotive lockout services directly. We do not employ, supervise, or control the technicians who perform these services. All work is performed exclusively by independently owned and operated Partner businesses.
Each Partner is an independent business, not an employee, agent, joint venturer, or representative of Emergency Car Keys. Partners are solely responsible for their own staffing, equipment, methods, pricing, scheduling, and the quality and outcome of the work they perform.
Emergency Car Keys requires Partners to represent that they hold all licenses, permits, bonding, and insurance required by the jurisdiction in which they operate, including applicable requirements of New York State, New York City, Nassau and Suffolk Counties, and the State of New Jersey where relevant. Emergency Car Keys does not independently confirm a Partner's license, insurance, or bonding status prior to every dispatch, and licensing requirements vary by location. Consumers are strongly encouraged to request to see a Partner's license and insurance documentation before authorizing any work.
References to "fast," "emergency," "priority," or similar language describe our goal of connecting consumers with available Partners promptly and do not constitute a guaranteed response time, arrival window, or availability in any specific location. Service availability, technician arrival time, and ability to complete a given job depend on factors outside our control, including Partner availability, traffic, weather, vehicle make and model, and job complexity.
Any pricing information referenced on this website is an estimate only. Final pricing is determined by the servicing Partner at the time of service and may vary based on vehicle type, key or fob type, time of day, location, and job complexity. Emergency Car Keys does not set, collect, or guarantee final pricing charged by any Partner.
Emergency Car Keys makes no warranty, express or implied, regarding the quality, safety, legality, timeliness, or workmanship of any service performed by a Partner. Any warranty for work performed is solely between the consumer and the servicing Partner.
To the fullest extent permitted by law, Emergency Car Keys, its owners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to property damage, vehicle damage, personal injury, or financial loss, arising from or related to services performed by a Partner. Any claim, dispute, or complaint regarding service quality, pricing, or performance should be directed to the servicing Partner business directly.
It is the consumer's responsibility to exercise reasonable judgment when engaging any service provider, including confirming licensing and insurance, confirming pricing before work begins, and reporting concerns about a specific technician or job to the servicing Partner and, where applicable, the relevant state or local licensing authority.
Emergency Car Keys' Partner network coverage varies by location and is not available nationwide. The specific geographic areas served may change from time to time as independent Partners join, leave, or adjust their availability within our network. Availability in a specific city, county, or state does not guarantee that a Partner is available at the time of a given request.